Aluminium Framing FAQ

Do you install the aluminium windows and doors?

Yes, have been installing our products for over 25 years. Another option is to have your builder install them as we are happy to just manufacture and deliver to site.

What joinery colour options are available?

We have a large range of standard Dulux Powder Coat colours.

In addition to powder coated joinery we also have anodised options which come in bronze, silver, champagne and black.

Take a look at our colour range, or download our colour chart.

Repair or replace?

New windows offer a host of benefits—smooth operation, low maintenance, fewer drafts, easier cleaning and modest energy savings.

New windows are tempting because they offer so much—smoother operation, lower maintenance, energy savings, fewer drafts and easier cleaning. But they’re expensive, and pros charge almost as much as the cost of the windows to install them, which is a major investment.

Ask yourself the following three questions to evaluate your old windows and weigh the benefits of new ones.

1. Are your old windows a hassle?
Are you sick and tired of nursing your windows along, or are you OK with the minor maintenance jobs that go along with them? Consider:

  • Ease of operation. Do they lift, swing or slide easily, or do you hesitate to open them when you want ventilation?
  • Scraping and painting. Painted windows require regular maintenance. Otherwise they’ll rot and fall apart. New windows with aluminum or vinyl cladding or that are made from vinyl or a composite eliminate this chore.
  • Condensation. Does condensation regularly collect on the glass, cloud the view and soak the window trim? Higher-efficiency glass in new windows will help reduce this problem.
  • Cleaning. Is this so difficult that you avoid doing it? Many new windows are designed to make cleaning a snap.

2. Are your old windows comfortable?
Single-pane windows often leave rooms feeling chilly and dry in cold weather and overheated in warm, sunny weather. Windows with double-pane glass can greatly improve the comfort of your home. They can block much of the heat of direct sunlight but still allow the light to come through (less need for shades). They’ll reduce cold drafts and the chill of cold glass. And they’ll reduce condensation so you can keep the indoor humidity at a higher, more comfortable level in cold weather. New energy-efficient windows will also save on your fuel bills but rarely enough to justify the investment if your old windows are still in good shape.

3. Are your old windows worth repairing?
You can almost always repair and restore old windows if you’re willing to set aside the time and can find replacement hardware. But it’s not always worth the effort and expense. Major problems include:

  • Rot. Once rot starts, it’s tough to stop unless you commit yourself to replacing rotted wood (a difficult job) and then maintaining it regularly. Consider replacement.
  • Sagging casement (crank-out) windows. You can usually replace worn-out crank mechanisms, but bent or worn hinges are tougher and replacements don’t always solve the problem. Consider new windows.
  • Fogged double-pane glass. The fogging that occurs between the glass panes can’t be fixed. Glass replacement (sometimes the entire sash) is the only solution. This is often difficult and it’s expensive if a pro does it. Compare the “fix-it” cost with the cost of a new window.
  • Hard-to-find replacement hardware. Easy if you can identify the window brand and model number. Many hard-to-find parts are available from online suppliers. But often new windows are the only option.

Should I replace them all at once?

Balance your home's appearance with your budget. Even if you try for a close match, new windows will probably look a bit different from the old. And even the glass itself (we recommend the low-E) usually looks somewhat different from clear glass. So replacing one or two in a conspicuous area may look bad. One good strategy is to replace all the windows on one side (or level if you have a two-story house) to retain a consistent appearance. Often the windows on one side of a house deteriorate much faster than the others.

How long does it take to receive a quote?

We aim to have a quote back to you within a few days, at most a week. Occasionally the process may take longer if we have to get quotes for part of the work.

How long does it take you to make and deliver the joinery?

Installation is generally completed within 4-6 weeks from when we confirm your order. Supply only orders can often be completed in 3 week. It does depend on how busy we are and how big the job is and more importantly, the weather. We won’t open up your home if the weather is bad.

​What type of locks and hardware are available?

There are single, double and four point lock options available. We use two point locking as standard as an extra security measure.

Other important considerations
• The door can have a key both inside and out (key – key)
• Or a key on the outside and a knob on the inside (key – turn)
• Or no key outside and just a turn knob on the inside

​What happens once I have accepted a quote?

Once we have received your signed acceptance and a deposit, we add your job to our production schedule.

If it is a supply only job, our team will contact you and/or your builder to do a final measure (if necessary) and decide on final measurements. The job then will proceed through our factory and you will receive a call when completed and ready for deliver.

If we are installing the joinery for you, closer to the time our installer will contact you directly to do a final measure. We then manufacture the joinery to these exact measurements. A few days prior to installation you will receive a call from us to arrange access to your home.

Explore our colour, style
and framing options
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